TES provides a wide range of electrical and mechanical installations and service capabilities including;:
- underground utilities for residential subdivisions
- high voltage
- complete electrical installations encompassing lighting, power, MATV and SMATV, Data, Communication, Fire, Emergency warning systems, Security, Access Control, Intercom, Public Address Systems, Duress & Patient Call Systems
- ongoing Building Maintenance Programs.
Assuring the quality of product and service is critical for creating confidence in our ability to solve clients’ problems and exceed their expectations. For this reason, all activities performed by TES are carried out in accordance with a comprehensive suite of management systems. TES is committed to continuous improvement in all functions of the business and in communication with clients.
Maintenance Programs
TES provides a wide range of electrical installations and services
These include complete electrical service encompassing lighting, power, MATV and SMATV, Data, Communication, Fire, Emergency warning systems, Security, Access Control, Intercom, Public Address Systems, Duress & Patient Call Systems.
Planned Maintenance Programs for all of the above systems.
All activities performed by TES are carried out in accordance with a comprehensive suite of management systems. TES is committed to continuous improvement in all functions of the business and in communication with clients.
Focus on First Time Fix and Self delivery is key to our success with only specialist services being subcontracted giving us control of our service delivery.
We are continuously monitoring our internal KPI’s to ensure control measures are kept to maximize efficiencies.
Scheduling
Send the correct operative (with correct van stock) to carry out the works on the first visit. All operatives are controlled by our schedulers utilising GPRS technology to meet client requirements.
Reactive Cover
Ensure sufficient resources are available; TES offers a range of reactive callout services from critical, emergency call out, 4hr, 8hr or same day services.
Technical Support
Provide full technical support and clear escalation process for engineers, both in hours and out of hours.
Van Stock
Our bespoke software monitors both usage trends and stock levels across the fleet ensuring engineers have the correct and most up to date products and stock levels.
Out of Hours Procurement
Agreements in place with our Suppliers to open out of hours for business-critical callouts & our existing warehouse stock.
Bespoke Software
M.E software in-house built and maintained. Our highly sophisticated software has been designed to accurately plan & schedule all works, forecast and allocate labour & materials. Tailored to client requirements with scheduling options such as authorisation limits, the system works in conjunction with all of our fleet of vehicles being fitted with a wireless GPS system that allows us to track each vehicle at all times.
TES Maintenance Fleet & Scheduling & Tracking Systems
TES’s fleet of maintenance vehicles are fully equipped with all the necessary equipment required for emergency purposes and routine maintenance. Using only quality products and equipment, our professional & experienced technicians are qualified to fault find and carry out any type of electrical fault that may arise to protect your business & assets against potential electrical hazards.
Combined with our inhouse monitoring system for bookings and planning – Our Management & Maintenance Coordinators have full visibility at all times allowing us to promptly book & action all callouts swiftly.
Key Benefits to having Programmed Maintenance in your Business
All activities performed by TES are carried out in accordance with a comprehensive suite of internal management systems along with an experienced team of Service office-based Management & site-based Technicians. TES is committed to providing all of our clients with timely communication and a high level of customer service.
- 24hr Emergency Support available
TES provides all of our clients with our 24hr Emergency Call- Out Service – to ensure prompt response & action. - Manage your assets by maintaining your equipment & Reducing any Downtime
Our technicians can prevent or minimise downtime, data loss, and lost revenue by ensuring your electrical & mechanical infrastructure and assets are well maintained. - Ensure your property / building is protected & kept safe
Increased workplace Safety and improved compliance with OSH. Keep your property protected & safe - Automatic & planned routine maintenance programming
Take the headache out of remembering when your equipment is due for servicing by allowing our Service team to monitor & maintain it for you. - Money Savings by reducing repair costs & energy savings
Longer asset life & maximises efficiency. Improves system reliability equipment saving you expensive replacement & energy costs.
For further information or if you would like a Services Package tailored made to suit your requirements or building needs, please feel free to contact our Service Manager on 9434 1514.
